Refund Policy

Refunds

 

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund or exchange, your item must be unused, UNOPENED, and in the same condition that you received it. It must also be in the original packaging.

 

To complete your refund, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (If Applicable)

We will send you an email to notify you that we have investigated your situation. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, depending on your card issuer’s policies. (Note we may ask you to provide photos of the order to further asses refund availability).

If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@brightsidehempshop.com

 

Return Shipping

Return Shipping details including return address coming soon.

 

 Contact Us

If you have any questions on how to request a refund, have a question about your order or CBD, please contact us at support@brightsidehempshop.com

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